Introduction
MailOdds ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email validation service and website.
MailOdds is operated by a company registered in Amsterdam, The Netherlands, and we comply fully with the General Data Protection Regulation (GDPR) and other applicable Dutch and European data protection laws.
By using our services, you agree to the collection and use of information in accordance with this policy.
Data We Collect
Account Information
When you create an account, we collect:
- Email address
- Password (encrypted)
- Company name (optional)
- Billing information (processed by our payment provider)
Email Addresses You Validate
When you use our API to validate email addresses, we process these addresses to perform the validation. We do not store the email addresses you validate beyond the time required to complete the validation request (typically less than 5 seconds).
Usage Data
We automatically collect:
- API usage statistics (number of validations, timestamps)
- IP addresses for security and rate limiting
- Browser type and version
- Pages visited and time spent
How We Use Your Data
We use the information we collect to:
- Provide and maintain our email validation service
- Process your transactions and manage your account
- Send you service-related communications
- Improve our service and develop new features
- Detect and prevent fraud or abuse
- Comply with legal obligations
Legal basis for processing (GDPR): We process your data based on contractual necessity (to provide our service), legitimate interests (to improve our service and prevent fraud), and legal compliance.
Data Storage & Security
Your data is stored on secure servers located within the European Union. We implement industry-standard security measures including:
- TLS/SSL encryption for all data in transit
- AES-256 encryption for sensitive data at rest
- Regular security audits and penetration testing
- Access controls and authentication for our team
- Automated backup systems with encryption
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but will notify you promptly in case of any data breach as required by GDPR.
Data Sharing
We do not sell your personal data. We may share your information with:
- Payment processors: To process your payments (e.g., Stripe). They have their own privacy policies.
- Infrastructure providers: Cloud hosting services that store our data within the EU.
- Legal authorities: When required by law or to protect our rights.
All third-party providers we work with are GDPR-compliant and have signed Data Processing Agreements (DPAs) with us.
Your Rights (GDPR)
Under GDPR, you have the following rights:
- Right to access: Request a copy of your personal data.
- Right to rectification: Correct inaccurate personal data.
- Right to erasure: Request deletion of your personal data ("right to be forgotten").
- Right to restriction: Request restriction of processing your data.
- Right to portability: Receive your data in a structured, machine-readable format.
- Right to object: Object to processing based on legitimate interests.
- Right to withdraw consent: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at privacy@mailodds.com. We will respond within 30 days as required by GDPR.
You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your rights have been violated.
Data Retention
We retain your data for as long as necessary to provide our services:
- Account data: Until you delete your account, plus 30 days for recovery.
- Usage logs: 90 days for security and debugging purposes.
- Billing records: 7 years as required by Dutch tax law.
- Email addresses validated: Not retained after validation completes.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will also send you an email notification.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@mailodds.com
- Address: Amsterdam, The Netherlands
For GDPR-related inquiries, you can also contact our Data Protection Officer at dpo@mailodds.com.