Legal

Sub-Processor List

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MailOdds is a global commerce platform (EU, US and APAC) spanning storefront, payments, returns, owned email and SMS/RCS sending, validation, and inbound processing. To run that platform we engage the sub-processors listed below. As described in our Data Processing Agreement, this is the authoritative list maintained per GDPR Article 28(2). Entries marked Optional are engaged only when you opt into the relevant feature or integration (for example, connecting a Shopify or Salesforce store, signing in with Google or GitHub, or exporting workflow files to Google Drive).

Sub-ProcessorPurposeData ProcessedLocationTransfer Mechanism
Contabo GmbH Infrastructure hosting (compute, databases, storage; all nodes)All service data at rest and in transitGermanyIntra-EEA
Stripe Payments Europe Ltd / Stripe, Inc. Payment processing and Stripe Connect payoutsBilling email, customer ID, payment metadata, payout details (no card numbers stored by us)Ireland / United StatesEU-US Data Privacy Framework
Sinch AB SMS and RCS message deliveryRecipient phone number (E.164), message content, delivery receiptsSwedenIntra-EEA
Proton AG Transactional/SMTP relay for platform notificationsRecipient email address, message contentSwitzerlandSwiss adequacy decision
Cloudflare, Inc. DNS and bot protection (Turnstile)IP address, bot-verification token, DNS queriesUnited StatesEU-US Data Privacy Framework
Google LLC OptionalOptional sign-in (OAuth)Email, name, OAuth token (only if you sign in with Google)United StatesEU-US Data Privacy Framework
GitHub, Inc. (Microsoft) OptionalOptional sign-in (OAuth)Email, name, OAuth token (only if you sign in with GitHub)United StatesEU-US Data Privacy Framework
Shopify, Inc. OptionalOptional store connection (catalog/order sync)Shop credentials/OAuth tokens, product and order data you choose to syncUnited StatesEU-US Data Privacy Framework
Salesforce, Inc. OptionalOptional store connection (CRM/commerce sync)Org ID, OAuth tokens, contact and order records you choose to syncUnited StatesEU-US Data Privacy Framework
Google LLC (Google Drive) OptionalOptional file storage for automation workflows (e.g. n8n)Files you choose to export/import (e.g. lists, job results)United StatesEU-US Data Privacy Framework

Change notification

We will notify customers of any changes to our sub-processors with at least 30 days advance notice, per our Data Processing Agreement. If you have questions about our sub-processors, please contact dpo@mailodds.com.